Giant Telco Company Safaricom is counting huge loses following a technical glitch that led to Kenyans enjoying free data bundles and airtime.
The glitch happened in the wee hours of Wednesday morning, around 3 AM and lasted for more than one hour before it was rectified.
But cheeky Kenyans had already redeemed data and airtime worth millions of shillings.
All someone had to do was dial the USSD code *544# and choose to buy airtime for my number and then enter any amount.
— Brian Sikulu ???????? (@BrianSikulu1) October 23, 2019
Despite being the biggest telco in Kenya, a section of Kenyans believe Safaricom is way too expensive and always ‘steals’ from them. This is why they always revenge in kind when such a thing happens. And Wednesday morning was not different.
And they bought airtime worth millions, the value of which can buy a brand new Mercedes.
— kasisi???? (@_monty_jnr) October 23, 2019
Those who got the data are wondering what to do with it. Can be used to pay bride price or maybe the HELB Loan?
Just Sent My mother credit worth ksh. 10,000. She is very emotional. #safaricom
— Borrow Yeng (@Itsmadokaa) October 23, 2019
— Sultan.KE (@SultanKE4) October 23, 2019
— iamwelly (@welly_wailer) October 23, 2019
— Kot_Loyal Ambassador (@ronoh_wences) October 23, 2019
Meanwhile, those who were sleeping during the heists are wondering if they really have friends. This looks like a betrayal of the highest order. How can someone call themselves your friend if they can’t wake you when such a heist is going on?
— Papa Himuselefu !!! (@Bulumacleo) October 23, 2019
I think I'm going to delete some of my contacts…ninja zinaeka WhatsApp statuses Million GB na airtime amepata na hangenipigia simu nifanye heist pia…fake friends,smh????????
— Bryañ???????? (@BryannKeter) October 23, 2019
— Shillz♥ Njenga★ (@shillannski) October 23, 2019
When you friend did not wake you up during the hesit #safaricom
Me:I just want to talk pic.twitter.com/CSRbkfSjo3
— Maina (@McElias4008) October 23, 2019
Safaricom have not issued a statement about the heist. The company has, however, introduced data bundles without expiry after being sued by a lawyer. The data expires quicker than the previous bundles.
Meanwhile #safaricom has introduced a NO EXPIRY DATE data bundles after they were sued yesterday for having an expiry date on data bundles. Quite clever. The way go. There should never be an expiry on data bundles.
— Lord Abraham Mutai (@ItsMutai) October 23, 2019